Terms & Conditions

1. Introduction and Acceptance of the Terms and Conditions

The website www.worthycart.com (hereinafter referred to as “Worthy Cart” or the “Site”) is owned and operated by DMSL Ventures Pvt. Ltd. (hereinafter referred to as “Worthy Cart,” “we,” “us,” or “our”), a company incorporated under the Companies Act, 2013, with its registered office at Unit No.26, HARTRON Complex, Electronic City, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015. Worthy Cart is designed to provide a convenient, private, and informative shopping experience for consumers to purchase beauty & personal care, health & wellness, food & beverages, fitness, pet care, fitness wearables, and OTC products and services.

By accessing and using the Site, and the products and services available through the Platform, you are agreeing to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Refund & Returns Policy. We reserve the right to modify these Terms and Conditions at any time without prior notice, and your continued use of the Site signifies your acceptance of the updated Terms and Conditions.

2. Privacy and Personal Information

Your privacy is critically important to us. Personal information collected during registration is used to manage each user’s account (such as for billing and product shipping). All information is treated confidentially and is stored securely. We will not disclose your personal information to third parties without your consent, except as necessary to provide our services or as required by law. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, provides further details on how we handle your personal information.

3. Your Account

This Site is intended for use by individuals who are at least 18 years old. By creating an account and using our services, you represent that you meet this age requirement. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you believe your account has been compromised, you must notify us immediately at support@worthycart.com.

4. Product Descriptions and Availability

While we strive to provide accurate descriptions and images of the products available on the Site, we do not warrant that such descriptions and images are complete, current, or free from errors. We reserve the right to discontinue any product at any time without prior notice.

5. User Conduct

You agree not to use the Site for any unlawful purposes and are prohibited from posting or transmitting through the Site any material that is unlawful, harmful, threatening, abusive, or otherwise objectionable. You also agree not to engage in any activity that interferes with or disrupts the Site.

6. Electronic Communications

By using the Site or sending emails to us, you are communicating with us electronically and consent to receive communications from us electronically. We may communicate with you by email, SMS, or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

7. Intellectual Property

All content included on the Site, such as text, graphics, logos, button icons, images, and software, is the property of Worthy Cart or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is strictly prohibited.

8. Limitations on Liability

Worthy Cart shall not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, or other services included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

9. Disputes

Any dispute relating in any way to your visit to Worthy Cart or to products you purchase through Worthy Cart shall be submitted to confidential arbitration in Gurugram, Haryana, except that, to the extent you have in any manner violated or threatened to violate Worthy Cart’s intellectual property rights, Worthy Cart may seek injunctive or other appropriate relief in any court in India.

10. Applicable Law

By visiting Worthy Cart, you agree that the laws of India, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Worthy Cart.

11. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

The Company may, at its discretion, charge you a delivery fee, surge fee, convenience fee, packaging fee, etc., for the delivery of products purchased by you on the Marketplace. Such charges will be notified to you prior to placing an order. By placing the order, you agree to pay for such charges levied by the Company.

12. Product Use & Services

The products and services available on the Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any commercial reasons.

In case any products or beauty services purchased/received/availed cause side effects or don’t suit you, please note that Worthy Cart is in no manner responsible for any manufactural side-effects or service provider, and the manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.

13. Disclaimer of Warranty and Limitations of Liability

THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION, OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF WORTHY CART. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.

FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.

YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS OF USE.

14. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

15. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.

16. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

17. Shipping and Delivery

Please refer to our Shipping and Delivery Policy for information on shipping and delivery of products. We strive to ensure timely delivery, but we do not guarantee the delivery times as they may vary depending on factors beyond our control. Any delivery timelines provided are indicative in nature.

18. Returns and Refunds

Please review our Cancellation, Returns, and Refund Policy for detailed information on returns and refunds. Products may only be returned or exchanged in accordance with our policy. We reserve the right to refuse a return or exchange if the products do not meet our return policy criteria.

19. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Worthy Cart. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Worthy Cart shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

20. Advertising

Some of the Services are supported by advertising revenue and may display advertisements and promotions. The manner, mode, and extent of advertising by Worthy Cart on the Services are subject to change without specific notice to you. In consideration for Worthy Cart granting you access to and use of the Services, you agree that Worthy Cart may place such advertising on the Services.

21. Indemnity

You agree to defend, indemnify, and hold harmless the Company, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon a breach of any warranty, representation, or undertaking in this User Agreement, or arising out of a violation of any applicable law (including but not limited to intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this User Agreement.

22. Governing Law and Jurisdiction

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana.

23. Contact Information

Questions about the Terms and Conditions should be sent to us at support@worthycart.com.