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- Track your order by logging into your account and visiting the "Orders" section. You'll receive email/sms/whatsapp notifications with tracking details once your order is shipped.
- You can modify or cancel your order before it is shipped. Contact our customer support immediately at support@worthycart.com or call 9810879770. Orders already shipped cannot be modified or canceled.
- Contact customer support within 48 hours of delivery with your order number, a description of the issue, and relevant photos. We will arrange for a replacement or refund.
- Click on the "Sign Up" button on our website and follow the prompts to complete the registration.
- To sign in, enter your registered mobile number and an OTP will be sent to you via SMS.
- We accept credit/debit cards, net banking, UPI, and popular digital wallets like Paytm and Google Pay.
- Check your payment details and try again. If the issue persists, contact your bank or our customer support.
- Shipping charges vary based on location and order value. Detailed information is available at checkout.
- Delivery times vary by location and shipping method, generally within 3-7 business days.
- We offer a hassle-free return policy for most products. Products must be returned within 7 days of delivery, unused, and in their original packaging. Certain items, such as personalized products, are not eligible for returns. For more details, visit our returns policy section.
- To initiate a return, log in to your account and go to the "My Orders" section. Select the order you wish to return and follow the prompts to request a return. Alternatively, you can contact our customer support team for assistance.
- Refunds for prepaid orders will be initiated on receipt of the product(s) back to our warehouse. It may take 5-7 business days for the credit to reflect into your account depending on the bank and the mode of payment.
- Detailed product information is available on each product page. For additional questions, submit your details here.
- Yes, we guarantee the authenticity of all products sold on our platform.
- Enter the discount code in the "Promo Code" field at checkout and click "Apply."
- Yes, our loyalty program rewards you with points for every purchase. Points can be redeemed for discounts on future orders.
- Email us at support@worthycart.com or call 9810879770 .
- Visit our help center for detailed articles and guides.
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